The company delivers end-to-end software systems and support services that enable telecommunications providers to offer multiple platforms, and multiple services billing, ordering, and support to their fixed-line and mobile telephone customers.
With the turn of the new century, Amdocs has also begun to provide outsourcing services, taking over the billing, customer care, and customer relationship management services for many of its top customers.
The company is one of the only companies in its field providing software systems capable of handling telephone networks ranging from 20 to 40 million subscribers. Since the late 1990s, Amdocs has made a series of key acquisitions, including International Telecommunications Data Systems (ITDS) of the United States in 1999; Canada's Solect Technology Group in 2000; and Clarify, from Nortel Networks, in 2001.
Originally based in Ra'anana, Israel, where the company continues to maintain the bulk of its research and development activity, as well as nearly half of its 8,600 employees, Amdocs has moved its headquarters to Chesterfield, Missouri. The company is also listed on the New York Stock Exchange, after one of the largest initial public offerings of the late 1990s.
SBC Communications was one of the key forces behind the establishment of the company and remains its largest single shareholder, at 14 percent of shares, and the largest customer as well. Other prominent customers include Deutsche Telecom, British Telecom, Vodaphone, Bell Canada, and Nextel.
According to referenceforbusiness.com